Yes, the heater heater light should blink as the flashing light will help you to understand whether the heater is working properly or not. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Turn off the main connection and clean all the airflow, water, and gas pipes properly. Your AO Smith Water Heater wont light up if there are electrical problems like the thermopile wires come loose. PDF 321922-000 , 520 & 320 T-H2 & T-H2S TG 20110928 - Takagi The LED status light flashes 0 times or it doesnt come on due to two reasons. As a second-generation plumber, it was easy for Anthony to get used to the technicalities of all from a tender age, Table Shower Ultimate Guide (Must Know Secrets), 3 Ways to REMOVE PVC Pipe From a FITTING (Video Review), How To Fix A Toilet Backing Up Into A Bath/Shower, Why Your Toilet Keeps Clogging And How To Fix It. I This is a popular problem that a lot of AO Smith tankless water heater owners suffer from because this error code usually occurs when there is an ignition failure. Solution: Debris on the thermistor, loose or broken wire connection. If you dont know how to replace the sensor, call a professional for the replacement. Solution: See the error codes 331, 321, and 311. Problem: Gas solenoid valve drive circuit failure. Ao Smith Water Heater Codes - Home Tips You should consult with a licensed professional and check local permit requirements before starting any project. Find the right water treatment products for your needs. To have the unit working properly, it has to be supplied with the power and correct connection. See Figure 4. Tank Guard gives you advanced tank protectionextends the life of your water heater. Solution: Ensure the flow sensor wires are correctly connected and with no damage. Tankless water heater problems and how to repair models from Noritz, Rinnai, Takagi using error codes. FREE Estimates! So, replace the sensor to clear the faulty code. We don't tend to provide any plumbing advice or any advice that should come from a certified professional. CODE: 99, 991, Five timesPROBLEM: Improper gas combustion. They also have to make sure that the flame rod does not come with soot. Then, shut off the main gas supply valve. Once the thermopile reaches its operating temperature, the status light will no longer remain solid red. If you own a 540 model AO Smith tankless water heater, then this is an error code that may appear on your display screen. Takagi Water Heater Error Codes [Ultimate Guide], AO Smith Tankless Water Heater Stuck In Standby Mode [Solved! Basically, both 2-chamber and 4-chamber models will pop up with those error codes. Before doing so, don't forget to check the wiring attached to the control board. In this case, the pilot light will be lit but the thermopile fails to generate the required output voltage. Now there are quite a few reasons why this error code appears, including a faulty stack flue sensor, damaged thermal regulator, and improper gas pressure. But if you have to increase the water temperature, try to stay well below 150F (65C) so the high limit switch doesn't trip. CODE: 03 (031), One time PROBLEM: Incorrect dipswitch settings. Try our Product Selector Tool to find the right models for your needs-for both heating and treating your home's water. Is the surrounding air contaminated? If the sensor fails to properly detect the temperature or it exceeds the limit, then the E05 error code appears. Solution: Check the wire connection for looseness or breakage. Gas water heater using too much gas. Look for the blockage in the vent system and ensure if the distance between the intake and exhaust is not too small. No, it's not. This cookie is set by GDPR Cookie Consent plugin. I called AO Smith and told them, they had me send them some photos of the area, and then they authorized a replacement. These factors prevent the gas from reaching the heater and performing properly. Resetting your water heater is a simple fix to this problem and helps you clear the error message. This prevents proper connectivity between the system and the sensor, causing the heater to shut down and display the E05 error code. AO Smith Water Heater will throw an error code or make a beeping noise if the unit is not working properly. Smith Signature 100 50-Gallon Tall 6-year Limited 40000-BTU Natural Gas Water Heater Model # G6N-UT5040NVR Find My Store AO Smith water heaters are designed to last. To bring your water heater to a normal operating state, you should replace the temperature sensor. callback: cb FIX: Is the water heater set for the right elevation? This is exactly where the thermistor is located, depending on models: Once you locate the thermistor, detach the thermistor wires from the control board. Adjust the valves on the main line to set the water pressure at the right level. These stats are based on a home in Nolensville, TN To view or adjust our performance assumptions, view advanced settings. A faulty code E06 on your AO Smith Water Heater stands for too hot water temperature. Smith University | An Education in Hotwater Register NOW for live online workshops! Need sanity check to make sure I troubleshoot the device properly: Problem: No ignition. Smith Signature 100 40-Gallon Tall 9-year Limited 40000-BTU Natural Gas Water Heater Model # G9-T4040NVR Find My Store for pricing and availability 614 Style: Tall Family Size: 3-4 People Warranty: 9-year limited A.O. Is the surrounding air contaminated? Thirdly, locate the thermistor on your water heater. Is there leaking from the heat exchanger? Before inspecting for leaks, turn the unit off. A hot water tap is opened enough that the flow sensor detects a flow rate through the heater greater than the activation point of 0.5 gpm. He obtained his Bachelor of Science degree from the University Of Texas at El Paso. What does a thermal regulator do on a pool heater? Next, check the heating element for damage. Solution: Check if the remote controller is of the right type, also connections between the water heater and remote. The only solution to clear those error messages is to replace the thermistor. Related Price Pages:A.O. If you own a 540 model AO Smith tankless water heater, then this is an error code that may appear on your display screen. 4.6. Legal Disclosure:Lildutchuncle.com provides and shares information on plumbing, heating & air quality, home improvement, and other DIY projects. })(); Anthony Barnes is the founder of Water Heater Hub and a second-generation plumber by profession. You can hear the buzzing of the spark igniter. The solution for this problem is by checking the Hi-limit switch. This debris will be what is preventing your water heater from functioning properly. Open up the control panel and check the wires connected to the stack flue sensor. Once this problem occurs, the main burner will go into the off position along the pilot light immediately. First off, relight the pilot following the steps I mentioned earlier to verify the status light is blinking 4 times. Once thats one, the error code should vanish. You should keep depressing the igniter button for 90 seconds. Though resetting the unit will fix and clear the error code, you must figure out whats overheating the water. Solution: Check if there is a loose or breakage in the wire connection or debris on the thermistor. However, if it interrupts normal water heater operation, dont hesitate to call a plumber. If you're looking for help fixing your A.O. Fix or replace the faulty parts, wires, or pipes as soon as you notice them. This cookie is set by GDPR Cookie Consent plugin. Water Heater Support Documentation Search Page | A. O. Smith CODE: 74, 741, 751PROBLEM: Miscommunication between the water heater and remote controller. All Right Reserved by FIREPLACEHUBS. What does ECC code mean A.O. Try our Buyers Guide to find the models that best meet the needs of your home. Double check with your water heaters manual first and if everything seems to be fine, then you need to call out a technician. Turn the gas supply on and check for leaks by spraying soap solution on the connections. Once you confirm the issue, turn off the gas control knob. To solve this issue, you need to check for any condensation within the heater. I hav been reading some similar posts regarding this issue, and I think I have made the proper analysis. Spray it on the gas connections (you can also apply the mixture with the sponge or paintbrush). advanced settings. It is a 50 gallon A O Smith just installed in new home 6 months ago.LG12-50R55DV 210. Jenn-Air JGS8750ADB Control Panel Burning Hot! 12-Year limited residential warranty gives you peace of mind. You can see those error codes only on an AO Smith Water Heater with two or four chambers. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. When it senses the water temperature crosses the safety level, the reset or ECO button cuts the electric supply off. Support Documents for All Water Heater Models | A. O. Smith } The work of the stack flue sensor is to detect the exhaust temperature of the heater and make sure that it does not exceed 176 degrees Celsius. Ignition failure is not an uncommon issue with water heaters and boilers, but its also highly recommended that you solve this issue by calling a technician to your home. Find the most common problems and see how to fix issues. If the remote controller is not installed on the water heater, and there is a problem, the error codes will be shown differently. Of course, there will be a solution which can be used for fixing this problem. FIXED - Multiple error codes F08-E01, F05-E02 on Whirlpool Washer Smith Water Heater Prices. } Start with turning off the gas control valve to the off position. FIX: Check for connection and breakage of wires, burn marks on the computer board, and power supply to the unit. Launch Product Selector. They have to make sure that the wire connection does not break or lose. If you have either a 2-chamber or 4-chamber model of AO Smith Water Heater, you can see the trouble codes E20, E21, E22, E23, and E24 for a single reason. All rights reservedDisclaimer:The content published on hotwatertalk.com is not professional advice. A guide to troubleshooting water heaters with the listed error codes below is useful for DIY homeowners, but our recommendation is always to get help from a qualified technician. If there are any burn marks on the computer board then this is a sign that your water heaters computer board is overheating and cutting out. Generally, the water gets too hot if the gas control valve/thermostat is at fault. Replacing the gas control valve/thermostat will be a simple fix to this issue. FIX: Check for the proper settings on the computer board. You can do a few basic checks first like making sure there are no loose wire connections or soot on the flame rod. FIX: Debris on the thermistor, loose or broken wire connection. (function() { Fold away the insulation to access the reset button (its red). Revision 2 includes updated troubleshooting information for error codes 3, 4, and 6. Smith Water Heater Age Determination - reader comment: (May 11, 2012) AO Smith employee said: To tell the age of any AO Smith water is the first 4 numbers. } Now, relight the pilot light by following the step-by-step guide I mentioned earlier in this article. If this error code has appeared on your AO Smith tankless water heaters LED screen, then this is a sign that you have set the incorrect settings for the dipswitch. They only need to check if there is any blockage in the vents. And the reason is the thermistor gets shorted electrically. They also have to make sure that the flame rod does not come with soot. This error code is closely related to the error code 11 (111) as it is a sign that your water heater is losing its flame. compare. There are a range of potential causes to this error. Smith G9-T5040NVR Installation Instructions And Use & Care Manual. The following steps will help you change the thermistor: Start with turning off the electric power to your water heater. The 4-chamber model of AO Smith Electric Tankless Water Heater only throws this error code. What could that be? Serial Check Results. In other words, the thermopile itself gets defective or the wire connectors come loose. Tanks, iCOMM Smart Connectivity allows you to get notifications and manage your water heater from your smartphone. window.mc4wp = window.mc4wp || { If this doesnt bring any luck to you, the best bait is to call a professional for further assistance. AFR rods monitor the air fuel ratio of your water heaters internal combustion engine, which is a massively important part of your water heaters function. You may need to install Adobe Acrobat Reader to view these documents. We use cookies to ensure that we give you the best experience on our website. PDF Instruction Manual - High quality water heaters and water treatment Find the right water heater for your needs. Also, you should check the computer board for any sign of burn marks too. See the symptoms of How to fix water hammer problem in pipes. A.O. SMITH INTELLI-VENT TROUBLESHOOTING MANUAL Pdf Download Save my name, email, and website in this browser for the next time I comment. They have to be very careful whether there is spark ignition buzzing from the burner. The gas pressure to the Pentair pool heater often gets obstructed due to clogged gas pipes, incorrect pressure settings, and turned off gas valves. A.O. Smith Gas Water Heaters at Lowes.com ], Bosch Tankless Water Heater Maintenance [The Complete Guide], Bosch Tankless Water Heater Troubleshooting [A Complete Guide], Bosch Tankless Water Heater Error Codes [Ultimate Guide], Bosch Tankless Water Heater Wont Ignite [7 Easy Solutions]. CODE: 12, 121, Three timesPROBLEM: Flame loss. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. The cookie is used to store the user consent for the cookies in the category "Performance". The thermopile of your water heater cant produce the required voltage output for two reasons. Thermistors are an important component of any water heater as it helps your water heater heat your water to the correct temperature. Then, use a flathead screwdriver to remove the nuts that hold the upper access panel in its place. I recommend the factory setting or default of 120F (49C). A.O. Smith Water Heater Troubleshooting | Appliance Helpers So, the corrective action you need to take is- check the thermopile and replace it if it gets defective. Once you solve the leak issue, return the electric power to your water heater. Then, relight the pilot by following the lighting instructions I mentioned in the previous chapter. The wires connected to the stack flue sensor of the Pentair pool heater often loosen up automatically or get damaged. Alternatively, you can watch this video that will come in handy: AO Smith Water Heater Status Light will flash 8 times every 3 seconds if the gas control valve is in the off position but the thermopile still produces electric power. View All Tankless Models with X3 Learn About Tankless with X3 Scale Prevention Technology Does the status light of your AO Smith Water Heater remain solid red? We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. If there is no scale build up, then you should check the connections and wires around the flow adjustment valve. Verify Warranty - Enterprise Portal - Hotwater FIX: Check for the soot on the AFR rod, wire connection, and breakage. On the other hand, your AO Smith Water Heater goes through problems if the status light flashes more than 1 times followed by a three-second pause. And then, use the wrench to secure the thermistor properly. You can see the flash code once you relight the pilot light. Its normal. However, I highly recommend you call a certified plumber to solve this issue. The owner is not there much in the spring and fall, like now, but the water heater is left running. Once you find the water is flowing uninterruptedly, turn off the hot water faucet and turn the power back to the unit. There could be an issue with the power supply of your water heater and thus it could be failing. Now, remove the ground joint union in the gas piping and disconnect the remaining piping from the gas control valve. Solution: Check for connection and wire breakage or computer board failure (burn marks). Get information and support for all A. O. Smith models. To solve this error, check the thermistor to see if there are any loose wires or breakages that are causing the failure. 2023 Virtual Campus Workshop Schedule Tour our upgraded studio and training facilities Dont need to worry about it. Secondly, you must replace the gas control valve if the pilot valve gets stuck in an open position. Than ks anyway Appliance Technician: Chester Just ignore the pop-up call request. We are going to cover some of the most common error codes and problems seen with the AO Smith tankless water heater so you know what you can do when the issue occurs. Solution: Check the wire connection, wire breakage, and debris on the flow sensor impeller. ); The consent submitted will only be used for data processing originating from this website. Press down the gas control knob all the way in while depressing the igniter button continuously. Just turn on a hot water faucet and let the water run for several minutes. GTC-070 R3 Revision 2 includes updated troubleshooting information for error codes 3, 4, and 6. The leak of carbon monoxide is one of the carbon monoxide poisoning causes. Manual for 1500 - 3000 models. Then, watch this tutorial and follow the steps to get the temperature sensor replaced: If you observe the status light of your water heater flashes 7 times consecutively with a three-second pause, understand the gas valve is at fault. Take out the thermal regulator and replace it with a new one. So, check the previous chapter again. Solution: Connections or wire breakage of the flow adjustment valve, scale buildup on the motor drive that gets locked, or there is water leakage. Shop by Popular AO Smith Water Heater Models. Smith water heater last? Copyright 2020 - 2022 | All rights reserved. If the status light still doesnt come on, I bet the pilot flame fails to heat the thermopile sufficiently. You can read this article on Rheem Water Heater Leaking. Join our exclusive 2,500+ email list to get tailored advice, product roundups, and be the first to see our new content. Learn more, Facebook II Twitter II Pinterest II Linkedin. He obtained his Bachelor of Science degree from the University Of Texas at El Paso. GCVL40-200 GCVL40-201 GNR40100 GNR50100 GPS-75 GPVH40100. Continue with Recommended Cookies. Solution: Before AO Smith tankless water heater troubleshooting, test the hi-limit switch and confirm it is working fine and the wire connections are not loose and broken. Eccotemp Protection Plans are available for purchase within 60 days of your water heater purchase. Takagi Water Heater Error Codes [Ultimate Guide], AO Smith Electric Water Heater Troubleshooting, AO Smith Water Heater Troubleshooting Codes, AO Smith Gas Water Heater Troubleshooting, 9 AO Smith Gas Water Heater Troubleshooting Tips, AO Smith Water Heater Not Heating [5 Easy Solutions], Bosch Tankless Water Heater Maintenance [The Complete Guide], Bosch Tankless Water Heater Troubleshooting [A Complete Guide], Bosch Tankless Water Heater Error Codes [Ultimate Guide]. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Replace the control board. This is the error code for ignition failure. Generally, it takes up to 90 seconds of continuous pilot operation before the thermopile reaches its operating temp. Premium 5500 Watt Stainless Steel Heating Elements are more efficient and longer lasting than conventional elements, with higher recovery. Its important to note that the error codes we will be addressing in this guide are found on the 110, 510, 310, 240, 240 and 540 AO Smith tankless water heater models. Finally, install the thermostat professionally if it doesnt fit against the tank snugly. In contrast, 4 consecutive flashes with a 3-second pause indicates the temperature sensor of the unit senses the water temperature is too high. Bathtub faucets typically have a flow rate of 5 Gallons per Minute. 13 February 2021; Non class; 0 Comments Generally, a non-functioning thermostat, shorted heating element, and an unfit thermostat against the tank are the culprits that cause the water temperature of your heater too high. These cookies track visitors across websites and collect information to provide customized ads. Ask a customer care specialist Built in dry fire protection will not allow the water heater to be turned on unless the tank is full of water, eliminating accidentally burning out the upper element. Shorted Heating Elements 5. However, we often suggest professional help if the issue is complex. Instruction Manual - High quality water heaters and water treatment . You can now use this knowledge to help diagnose and fix problems with your AO Smith tankless water heater so you can continue enjoying hot water with little fuss! If your display screen is showing this error code and is flashing twice, then this is a sign that there is a problem with your water heaters air-fuel ratio rod (sometimes referred to as the AFR for short). Clean: Check the AFR rod for soot and clean it if necessary. CODE: 51, 55, 510, 551, Six timesPROBLEM: Abnormal gas solenoid valve. The cookie is used to store the user consent for the cookies in the category "Other. An AO Smith water heater's operating temperature range is 80F or 150F (approx. Smith NG water heater Commercial Shut down. Water heaters | A.O. Smith Residential & Commercial Water Heating Systems | A. O. Smith Never Descale Again. to control or estimate. FIX: Check if the remote controller is the right type, also connections between the water heater and remote. This cookie is set by GDPR Cookie Consent plugin. For example, a bad thermostat, a bad computer board, and burn-out connectors that lead to the computer module are responsible for producing too much hot water. Malfunctioning Control Board 4. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. If there is a problem with the water heater, an installed remote will make a sound, and the error code will display on the screen. The cookies is used to store the user consent for the cookies in the category "Necessary". If you don't see the tankless water heater problem you're having here, or if you need technical support with your water heater, please visit our help desk to schedule an appointment, or call us at 866-356-1992. 7+ Common AO Smith Water Heater Troubleshooting Codes. Solution: Check the wire connection, wire breakage, and debris on the flow sensor impeller. We will get back to you as soon as possible with the best possible answer. If you see any scale buildup on your motor drive, you will need to clean it away with hydrochloric acid and water mixture (wear appropriate protection gear while handling this mixture). I am gettin tempure sensor failure code (#5) what should I be replacing. So, whenever the error code pops up on the heater display, fix it with the help of our guide by yourself. If people see this error code, they have to be more aware because it is the warning for the 991 error code. If your AO Smith Electric Tankless Water Heater throws the error code E51 or E52, understand the user interface lost its connection with the control board. If the condensate drain is not properly installed on the vent collar of the water heater, then there could be water in the internal combustion engine. window.mc4wp.listeners.push( Manuals - A. O. Smith ME It functions just like an outlet thermistor, but is found on your inlet pipes instead of your outlet pipes. How Long Does A Pentair Pool Heater Last? Manage Settings Error code E02 on AO Smith Electric Tankless Water Heater indicates that the unit determines the heated water exceeds the temperature limit. Nevertheless, it will mean that people have to learn more about Ao Smith Water Heater Codes for understanding the error and the solution. I initially had to replace the lower element due to limescale. CODE: 661, Four timesPROBLEM: Bypass valve fault (only model 540). Ao smith water heaters troubleshooting 2022 (Guide) - House Tipper {{INUSING}}, The average cost per Mcf is ${{NATURALGASPRICE}} The fan activates after flow is detected. Low water flow and loose wiring also contribute to the Pentair Mastertemp e05 code. This applies both to the choice of materials and components used in the manufacturing process, as well as to the efficiency of the finished products. Whether you have a newly installed AO Smith Gas water heater or an older one, you must light up the pilot first. For a better experience, please enable JavaScript in your browser before proceeding. Solution: Check for blockage in the vents, the distance between the intake and exhaust terminals is per instructions, and remove if there is grease or dirt in the gas burner and fan motor. A.O. Smith Water Heater Error Codes - YouTube If everything seems to be in order but your water heater is still failing to ignite, then it is safer to call out a technician to take a look at it. The Pentair error code E05 indicates an open stack flue sensor. 113 Flame On Should be Off Fail Remove the upper access panel by using a flathead screwdriver. The air-fuel ratio rod (AFR) is faulty. Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. Many factors affect the actual performance of a water heater. AO Smith Water Heater Error Code E02 [5 Easy Fixes] 1. How do I reset my A.O. Re-attach the control box cover, and restore power to the water heater. Below, I will explain the meaning of status light codes and what steps you should take to stop the blinking light. F05 - E02 - Door lock fault F08 - E01 - Waterfill fault I've looked up the error codes for these, and am just getting started diagnosing the issue. Smith reserves the right to deny reimbursement if, upon investigation, any such condition is identified. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Pentair heater error codes are ERR PS, ERR HLS, ERR AFS, ERR IGN, ERR AGS, ERR SFS, E01, E05, and E06. Check for hidden leaks in hot water system . Its very simple to reset your AO Smith Electric Water Heater by following the below instructions: ECC stands for Electro-chemical compression. Troubleshooting AO Smith Condensing Water Heaters | Error Codes List on: function(evt, cb) { I eventually called an electrician, who said it seemed to be a short at the top of the tank where the wires for the power and smart module are. Smith Water Heater Repairs. Smith water heater? So, its worth bookmarking this article. There will be various considerations which should be made in this circumstance for finding the perfect one. The showers in homes built after 1992 typically have a flow rate of 2.1 Gallons Per Minute.