RACV Motor Insurance Product Disclosure Statement and Policy Booklet - July 2021 (PDF, 407 KB) You may choose from one of the following four options where your Eligible Vehicle, Eligible Caravan or Trailer has suffered a Breakdown and meets the criteria set out earlier in this section for Travel Entitlements. A member has 21 days from the date of purchasing Roadside Assistance to cancel their policy, and will be entitled to a refund of any subscription fees paid, provided no Service calls have been made or Entitlements have been used. RACV Boat Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - August 2018 (PDF, 71 KB) The annual Entitlement may only be used towards the parts and/or labour required by the locksmith to: If the Eligible Vehicle is immobilised by an anti-theft device, assistance will be provided for the purpose of removing the device only. Royal Automobile Club of Victoria (RACV) Limited. Where a Breakdown occurs in a Remote Area, RACQ may be able to assist but you may incur an additional cost. Terms & Conditions T&Cs When booking/purchasing with ClubConnect, you are agreeing to abide by the following terms and conditions: Voucher Validity Vouchers are valid for a period of 12 months from the date of issue, this excludes attractions that have been booked for a specified date or where a 'valid to' date is specified. RACV Extra Care provides peace of mind when you travel in and out of town. Our qualified battery technicians are available seven days a week to get you back on the road as quickly and cost-effectively as possible. Rd"Y]$~ `0 :* enable JavaScript in your browser. Well tow you to the nearest accessible charging station or your preferred destination within your towing benefits - Total Care offers the highest towing range of up to200km in any direction. 90% of issues are fixed on the spot, so you can get moving again. 230039 receives commission for each policy sold or renewed. Your application should include all relevant details, accompanied by the original receipt covering payment, be signed by you and submitted within 90 days of the call for Services. Towing and vehicle recovery may be provided on Limited Service vehicles subject to attending service provider's equipment capability and breakdown location. Roadside assistance for your wheelchair or scooter. Where you request Services more frequently than RACQ considers reasonable, RACQ may place your nominated vehicle into RACQs Excess Use program and/or may request that you ensure that your nominated vehicle is placed in sound mechanical and Roadworthy condition. RACV Total care - The Grey Nomads Forum Heres a breakdown of our prices per subscription year: Note that our monthly payment option includes administrative fees.*. RACV Boat Insurance Product Disclosure Statement and Policy Booklet - February 2021 (PDF, 7,889 KB) RACV Boat Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - October 2020 (PDF, 883 KB) If you require Services on your Eligible Vehicle and your Entitlement cannot be verified, then RACQ may require you to pay a deposit. Use our tool to match the level of breakdown assistance with your needs to find the best package for you. Your Roadside Assistance product entitles any Driver of your Nominated Vehicle to Roadside Assistance after a Breakdown. endstream Before making any decisions please consider your own circumstances and the Product Disclosure Statement and Target Market Determinations. From. The terms and conditions are used to avoid almost anything other than a recovery on a bitumen road and even then, the towing limits allowed are far in a way insufficient for those of us who travel a long way from home. Where the weight of the wheel and tyre assembly is beyond the safe lifting capacity of a single person, you may need to pay an additional service fee. If RACQ are unable to provide you with a top up charge, due to mobile charging equipment being unavailable or for any other reason, we will provide a tow to the nearest Accessible Charging Station or to your home, in accordance with your Entitlements. These details may affect your Entitlements. This code gives customers 20% off at Lucy Bel. <> [VIC] Free RACV Bike Assist over Summer (1 Free Call-out in Metro The overall tyre width and the linear distance between the exteriors of the Sidewalls of an inflated tyre, including elevations due to labelling, decorations, or protective bands or rib. They're not perfect when it comes to getting to very remote places especially at high demand times like public holidays. 5 litres of fuel if youre stranded in Victoria with an empty tank. If you frequently take road trips, drive long distances or go caravanning, RACV Total Care is the option with more value. Plus, youre covered if you get locked out of your caravan or it gets a flat tyre. If you need to be towed further than this, there may be out-of-pocket costs. Professional locksmith services may incur additional fees. If you're broken down now and need immediate help, call 13 11 11. If the key to your Eligible Vehicle or Eligible Caravan or Trailer has been lost, damaged or stolen, where possible, RACQ will arrange and pay for the services of a locksmith in accordance with your Entitlements. RACV Veteran, Vintage and Classic (VVC) Vehicle Insurance Premium, Excess and Discounts Guide - February 2023 (PDF, 185 KB) Our qualified battery technicians are available seven days a week to get you back on the road quickly and conveniently. Review: RACV travel insurance - Executive Traveller How to get the best roadside assistance in Australia | CHOICE Breakdown in remote/rural area, what do you do? Parts supplied by RACQ or our authorised stockist have been sourced from independent manufacturers and may or may not be genuine parts. 85 0 obj Membership in RACQ in accordance with RACQs Constitution. Jump starts may be provided, up to 24-volt boost start only. Total Care is our top-level package that provides roadside assistance for you and a nominated vehicle. The transportation of your Eligible Vehicle to another location using a conventional car carrier. *An administration fee of 50 cents is included in your monthly payment amount, equivalent to a maximum of $6 per annum. Save on your annual subscription with discounts the longer youre with us^. As distributor, RACV Insurance Services Pty Ltd AFS Licence No. We've helped with over 800,000 jobs in 2021 alone. RACV Veteran, Vintage and Classic (VVC) Vehicle Insurance Premium, Excess and Discounts Guide - May 2019 (PDF, 71 KB) Where your Eligible Caravan or Trailer requires towing, RACQ will only be able to assist where your Running Gear is in a serviceable condition. For a full list of inclusions, exclusions and benefits please refer to Emergency Roadside Assistance Terms and Conditions for the exact entitlement. It depends on where you drive. Travel Entitlements will only be provided if the Driver is a resident of Australia. criteria: (d) Does not exceed the size limitations; (e) Not an Ineligible Vehicle (see below). For policies with a start date from 3 August 2022 - 15 August 2022 or with a renewal effective date from 5 September 2022 - 18 September 2022. With three levels of roadside assistance and flexible payment options, get the subscription you need for your driving lifestyle and budget. For policies with a start date from 19 May 2019 - 27 February 2021 or with a renewal effective date from 29 June 2019 - 4 April 2021. Proof of the Drivers current residential address will be required when requesting Travel Entitlements. (a)Accommodation up to $770 per incident; or. You may be able to get roadside assistance from our interstate affiliates. Our top-range package with all the extras included. Additional costs will be at the members expense. Plus, any licensed driver using your nominated vehicle can get help too. RACV Complete Care Motor Insurance Product Disclosure Statement and Policy Booklet - May 2019 (PDF, 473 KB) Call 13 11 11 For policies with a start date from 28 February 2021 - 14 July 2021 or with a renewal effective date from 5 April 2021 - 15 August 2021. Thank you for submitting the form. Use the promo code to redeem online, or show your RACV Membership card in-store to receive this offer. 5-Day Gastronomic Self-Drive Through Central Italy Member price from $2,375 . Where your vehicle is an Ineligible Vehicle RACQ will be unable to provide any Recovery Services. If RACQ cannot unlock the Eligible Vehicle, we can help arrange professional locksmith services. endobj RACV Caravan and Trailer Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - October 2020 (PDF, 1,233 KB) For policies with a start date from 19 May 2019 - 27 February 2021 or with a renewal effective date from 30 June 2019 - 4 April 2021. But not sure you can get cover if not living in Vic? RACQ will not cover transport, accommodation or other expenses incurred by you on the journey to return Home afterwards. Any licensed driver using your nominated vehicle can get help. Roadside Assistance Victoria | 24/7 Australia-Wide - RACV Size and Weight Restrictions Weight (GVM*) Height Width Length^ TOTAL CARE 8 Tn 3.3m 2.5m 9.0m 10'9" 8'2" 29'6" * GVM (gross vehicle mass) of a vehicle means the maximum loaded mass RACV Total Care. RACQs Excess Use program is used to identify, monitor and assist those members with roadside assistance who are deemed to have made excessive requests for service. It is your responsibility to inform us of your correct residential address. bit hard when you are broken down. Product Offers. In addition to those limitations already set out in these terms and conditions, we will not provide Services where: (a) The damage is caused by an Insurable Event; (b) You have suffered broken windscreens or windows; (c) Your vehicle is an Ineligible Vehicle or an Ineligible Caravan or Trailer; (d) Your vehicle is already situated, or receiving services, at any garage, or service station, including that of an RACQ Service Provider, or undergoing mechanical or electrical repairs at yours, or someone elses premises; (e) You require supply of spare parts or tyres; (f) You require maintenance or general mechanical repairs, including temporary repairs to steering, brakes or other safety components. Find the most up-to-date RACV Promo Codes and offers that will help you get discounts and save on the online order. Coupon Codes (b)Accommodation up to $1,200 per incident and rental vehicle for up to 6 days, up to $110 per day. Save on exclusive offers and discounts with us, and our retail, entertainment, and travel partners. It is best suited to those who travel far and wide, and for those who drive different cars. RACV Veteran, Vintage and Classic Insurance Product Disclosure Statement and Policy Booklet - August 2022 (PDF, 315 KB) Get assistance in any vehicle youre driving, even if you regularly travel long-distances. Any Caravan or Trailer that is covered for RACQ Roadside Assistance. All benefits in the table are subject to limitations and exclusions. Choose from three levels of roadside assistance to suit your drive and budget. This is the total dollar value of benefits you can receive after a mechanical breakdown, per incident. V=g:00HM hV+o_jj\ eZ=?3aieyoEh&wQSjvWD\O `R& It depends on where you drive. Emergency Roadside Assistance Terms & Conditions - RACV. . Should your Eligible Vehicle run out of fuel, RACQ can arrange for the delivery of sufficient unleaded petrol or diesel to enable the vehicle to be driven to the nearest fuel station (subject to annual limits). All round roadside cover for just $19.99 a month. RACV Boat Insurance Product Disclosure Statement and Policy Booklet - August 2022 (PDF, 307 KB) Where RACQ is able to assist you and incurs additional costs in providing Services to you on an island or river crossing, for example, barge, ferry or additional towing costs, you will be required to pay any additional costs RACQ incurs in accessing the Breakdown site. Organisations looking to provide the best training to their people to build a culture of proactive care; Occupational Health & Safety departments looking for better ways to reduce risk and promote a healthier workforce; Managers looking to support staff mental health and create a culture of resilience I have 4 x cars and it says I nominate a vehicle for the total care package, and also get the benefit in any car I'm driving. Please refer to Towing Entitlements for Eligible Caravans and Trailers. Road assistance insurance in the outback - ExplorOz RACV Extra Careif you usually stay local, but often take trips out of town. Manage Claim - @RACV A waiting period of 24 hours applies to all Entitlements from the start date of all Roadside and Roadside Extra products. If you require a Rental Vehicle, RACQ will arrange and pay for a Rental Vehicle after each towing event in accordance with your Entitlements. need by Credit Card *. SPRINGWOOD QLD 4127. A Reasonable Time has been allowed to repair the Eligible Vehicle; or, The Driver has reached or been allowed time to reach the agreed destination once it has been agreed that Vehicle Recovery will be provided; or, The Maximum Entitlements have been reached; or, The Eligible Vehicle is at a place of repair and the Driver has returned Home (Alternative Passenger Transport will be provided to collect the vehicle once it has been repaired); or. The RACQ Ultimate RV product can be purchased by any permanent resident of Australia, with an Australian residential address and on the condition that the Nominated RV satisfies the conditions and limitations outlined below. You can find details in the Terms and Conditions. Telephone: +61 3 9790 2883. Before making any decisions please consider your own circumstances and the Product Disclosure Statement and Target Market Determinations. Regardless of your level of cover, you are entitled to receive the applicable Entitlements set out in the terms and conditions. If you reside at a location for four weeks or more, this may be classified as your permanent place of residence. Deals. The information provided is general advice only. you back on the road again. Total Care At $280 Annually Or $23.83 By The Month | RACV. Terms and Conditions: What They Are, What to Include - ContractsCounsel Or, if you tow a caravan or trailer more locally but still take trips out of town, we recommend Extra Care. Per breakdown it includes: help for common breakdowns, flat batteries, and tyre troubles 20km of metro towing 5 litres of fuel if you're stranded in Victoria with an empty tank. You can find details in the Terms and Conditions. Car Insurance is separate to Emergency Roadside Assistance. Part of this responsibility is ensuring that members with roadside assistance are not using the service in lieu of proper mechanical maintenance, or regularly requesting roadside assistance for the same recurring incidents. Please refer toEmergency Roadside Assistance Terms and Conditionsfor the exact entitlement. Basically RACV will only cover fuel and towing for bikes/scooters It all depends on your level of acceptable risk. Size and weight limits apply to the types of vehicles, caravans and trailers we can service. . Car breakdowns are not only inconvenient, but they can also put your life in danger. Terms and Conditions of Purchase | Experience Oz Roadside Care is a favourite for metro drivers who like to stay local. Rentals always include a liability insurance. For policies with a start date from 16 August 2022 - 21 February 2023 or with a renewal effective date from 19 September 2022 - 27 March 2023. Emergency Roadside Assistance Terms & Conditions - RACV RACV Motor Insurance Product Disclosure Statement and Policy Booklet - May 2019 (PDF, 565 KB) If youre an existing RACV Member, you could get a discount on your subscription, based on your years of membership. Get up to 20km of metro towing and 5 litres of fuel if youre stranded with an empty tank. Keep in mind that administrative fees apply for monthly payments (50c a month thats $6 over the year). 4 used Show Deal $5off 15% off daily rental rates in Australia and New Zealand + $5 off protection options + Free additional driver Restriction: Terms and conditions apply. For policies with a start date from 22 February 2023 or with a renewal effective date from 27 March 2023. You could also try coupons from popular stores like LMT HAUS, Monbento, Sheet .