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Again, this service differentiated the Excellence and made the experience incredible. We ordered the Mole and the Buro Callejero and they were both bland and under seasoned. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. Excellence Playa Mujeres A Comprehensive Review 2023, Our Best All-Inclusive Resorts In Puerto Vallarta for Food, Our Best All-Inclusive Resorts in Los Cabos for Food. By clicking Accept, you consent to the use of ALL the cookies. Accommodation Details | Air Canada Vacations The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. Although as an Excellence club member you are more than welcome to use the communal pool areas and partake in the activities it might not warrant the extra cost if you arent using some of the amenities. This is an adults-only resort, so if you were planning on bringing the kids, you may need to think twice about this resort. Photo Gallery | Excellence Riviera Cancun Without the option of the ocean, your choices for relief from the sun may be limited.Tips:Bring straws, inflatable rafts (Five below has great ones!) That combined with all the staff wearing masks makes communication a little more cumbersome compared to past trips. We will pass your kind words along to the entire team. The pork was so succulent and delicious. There is a second floor with a private deck and plunge pool. Wish I knew these three things before we went.Have fun! The other pools were pretty much the same temperature as the air around us. One other thing to note on departure is that although checkout is at noon, the Excellence encourages you to use the pools, bars and restaurants while you wait for your shuttle. Excellence Riviera Cancun - UPDATED 2023 Prices, Reviews & Photos What Are The Most Interesting Facts You Should Know About The Dominican Fill it out before going to security and then walk by all the people fighting for the limited counter space at security. When they reached a person they would pass it thru. The poolside food options are pizza and cheeseburgers. You can ask to extend this and when we stayed the staff was happy to facilitate a later check out as our flight was in the evening. Gonzalo and Julio were awesome! Masks are required on flights and airport. Open for breakfast, lunch, and dinner, this was actually a place we frequented quite a bit for breakfast. Amazing resort, unparalleled service, and some tips before you head out. The service was incredible but I assume you'll get that at any of the excellence collection resorts. From the bar staff, waiters at the restaurants and the poolside staff we really couldnt fault any of them. He had a cooler of snacks, soda, and beer that made the quick drive even that much more relaxing. Like most all-inclusive, there is a wide selection of evening shows and entertainment on offer. Bottles of spirits are also included in your room. We were there for three glorious weeks January-February 2023. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Once again we contacted the concierge and a few minutes later our transfer for the next morning was changed along with our checkout. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. Lastly, bring lots of smaller bills for tips! There is a golf course located right next to the resort. This wine tastes bad. Excellence Riviera Cancun: Relaxing Get Away - Read 24,088 reviews, view 26,116 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered, amusing entertainment, and the outstanding service provided by our colleagues. Youll be escorted to your room and your bags will be with you momentarily. The breakfast buffet, it was ok. What was an undiscovered treasure was room service - truly excellent. Excellence Playa Mujeres vs Excellence Riviera Cancun : r/cancun - reddit We estimate they took away about 25% of the pool chairs and restaurant seats. The rooms were spacious and clean. In addition, the food area is an important aspect we consider and thats why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal at some restaurants. They were waiting with a very comfortable luxury SUV for us outside the airport. Yes, dry cleaning and laundry service are offered to guests. We were not ashamed to take any unsupervised float we found if we needed it. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Expect to wait between 1-1.5 hrs during rush times but presentation and quality made the wait well worth it. Excellence Riviera Maya excellent. The shows are noisy so look to stay closer to the SPA or outlying areas if you like your beauty sleep.The ugly.The ocean is not accessible due to a surge in algae. Located a 25-minute drive from the resort. The service, the food, and the activities/room were all more than we could have ever hoped for. It can be hit or miss. If you are really into your golf then your best option is the El Camalen Mayakoba Golf Course. Book Excellence Riviera Cancun, Puerto Morelos on Tripadvisor: See 24,104 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. All the restaurants are very average. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. They taught us some Spanish phrases and talked about Bollywood! Our 4th getaway to the Excellence Riviera Cancun. Too many photo ops to mention!The meh.Food. Excellence Riviera Cancun - A Comprehensive Review We estimate they took away about 25% of the pool chairs and restaurant seats. When we visited the atmosphere was very quiet party orientated, so the main pool area was a little bit rowdy. Excellence Riviera Cancun - Riviera Maya | Transat We promise to congratulate the staff, especially those you named on your behalf for their contribution to your wonderful experience whilst in our property. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. The location of this restaurant is really lovely. Kind of a let down. Thank you to all the employees of the resort from bartenders, waiters, chefs, entertainment people, cleaners, pool guys, concierge and everyone else who makes The. Dreams resorts All your questions answered! Necessary cookies are absolutely essential for the website to function properly. They even take the time for issues like crunchy bacon vs chewy if you have a preference. There are daily specials that are offered on Spa treatments every day, so its worth checking these out as it makes the Spa a lot more affordable. All of the staff wore masks the entire time in 90 degree heat to make sure the guests felt safe, which is no easy thing to do. It has TVs all around the bar and has a nice selection of beers and bar food options. Excellence Riviera Cancun - Adults Only All Inclusive - Expedia.com SUITES BREAKDOWN QTY Junior Suite Spa or Pool View 194 Junior Swim-Up Suite Spa or Pool View 74 Junior Suite Ocean View 10 That alone was amazing to save us from waiting on hold. They do advise that you ring before your trip to check availability. Taxis in hotel zone are safe Beautiful! Safety? - Review of Excellence Riviera Cancun, Puerto The check-in process is really a spectacular sight to be seen. Whatever your preference or hobby, Excellence Riviera Cancun has the perfect option waiting for you. Maroma, a Belmond Hotel, Riviera Maya - pleasantholidays.com The weather was great, the service was top notch, the resort was beautiful and had no end of things to do! The seaweed was bad for February, but they raked it and scoop it up almost daily to keep the beach clean. Tudsz-e dohnyozni az Excellence riviera cancunban? Most of all, Gonzalo was MUY excelente! The Hibachi can be difficult to get reservations (the only restaurant that takes them) but worth it.Excellence Service. When we stayed in late 2017, we were in an Excellence Club Junior suite and stayed for a week. The level of service and attention to detail was unparalleled. Other amenities offered include a business center, laundry services, and airport transfers. Our second time staying at an Excellence resort. Please, receive our warmest regards from The Excellence Collection. The GoodThe staff at ERC are nothing short of amazing. Due to the spread-out nature of the beach, this was our go-to spot for relaxing throughout the day. Masks are required on flights and airport. It has been a pleasure having you with us and we look forward to seeing you back soon. Its the perfect spot for a romantic dinner. Thousands of family travelers come here for their sun-soaked holiday each year. Is Cancun Safe for American Tourists in 2023? - Passports and Grub The pools are kept very clean, we noticed the staff doing tests on the water every night. Please, receive our warmest regards from The Excellence Collection. Excellence Riviera Cancun: COVID-safe Entertaining, Relaxing & Personable Resort - Read 24,088 reviews, view 26,126 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor All of the shows were amazing. The resort has everything you could imagine for a relaxing getaway. My husband and I stayed at this resort for a week for our 20th anniversary and we were completely blown away by all of it. The resort in general is a little older, so if you are looking for a resort with a modern aesthetic this probably isnt the place for you. Excellent 23,964 reviews #2 of 47 hotels in Puerto Morelos Location Cleanliness Service Value This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. For us, at InspoVacay the drinks offering is a very important aspect of an all-inclusive. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. You name it and they have it. Cleaning round the clock. Excellence Riviera Cancun - Adults Only All Inclusive - hotwire.com Located a short 20-minute drive from the airport, it really is the perfect location for a secluded feeling holiday that is actually quite close to amenities. Carreta Federal 307, 77580, Puerto Juarez, Quintana Roo, Mexico. However, the shuttle driver made this long drive enjoyable, conversational, and still a positive experience. Please, receive our warmest regards from The Excellence Collection. I. There is a capacity limit for safety reasons, so you might have to wait outside for a few minutes depending on the time of day. When we visited we werent staying in the Excellence club, but we have stayed in some of the Excellence groups resorts before as Excellence club members. The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. Flavors & Spirits | Excellence Riviera Cancun A. It was handled beautifully with no issues at all. The 450-room Excellence Playa Mujeres adults-only all-inclusive resort is a luxury property set in the heart of a private resort community to the north of Cancun. The food and the atmosphere at Flavour Market were very good. We hope to come back in the next few years! Riviera Maya Destination Weddings | Excellence Riviera Cancun The beach area at the Excellence Riviera Cancun is really impressive, its a sprawling beach and there will be no issues getting a sun lounger here. Juarez, Km 324 - 342, Mza. Are there opportunities to exercise at Excellence Riviera Cancun? Daytime Activities Federal 307 Chet-Pto. This award-winning hotel's designed like a swanky Spanish hacienda, and there's a beach right outside. Excellence riviera cancun or Finest playa mujeres? : r/cancun - reddit Its a simple fix I will remember for all future trips. However, guests are not required to wear a mask anywhere, but there is space available everywhere. Before you arrive, try and request a room in building 1, its the shortest walking distance to all of the main areas. However, if you are expecting a delicious meal served by a friendly staff, then you will enjoy every restaurant.. Our favorites are Basmati, The Grill, and Chez Isabelle. Beautiful, high quality resort with welcoming staff - Review of WARNING Money stolen from safe! - Review of Excellence Riviera Cancun This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Does Excellence Riviera Cancun have airport transportation? Dreams Riviera Cancun Resort & Spa: Love the size of this resort besides everything else.. - See 11,260 traveler reviews, 11,384 candid photos, and great deals for Dreams Riviera Cancun Resort & Spa at Tripadvisor. This is the first time pool temperature has ever been a problem, and is likely related to the low levels. Please, receive our warmest regards from The Excellence Collection. We would suggest booking before you go. Overall the food selection was wide and of good quality. Overall the room was nice if not a little bit dated. See 24,070 traveller reviews, 26,421 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Excellence Riviera Cancun - Tripadvisor The Mahi Mahi Skewer on the lunch menu was top class. We never leave reviews, because all the other great reviews are true about this place. He leads the daytime activities. 6 meandering pools and an immaculate white sand beach. more. Redefining the expectation of what resorts can be, Excellence Riviera Cancun welcomes guests with gracious hospitality, luxe offerings, and ahead-of-the-curve amenities. The Excellence Riviera Cancun is a strong offering. And the people - the amazing, wonderful, engaging people that work at ERC make it the special place that it is, and they keep us coming back time and time again. and an insulated thermos to keep drinks cold. The staff are genuinely friendly and do everything in their means to make your trip run as smoothly as possible. A world of exciting flavors awaits at Excellence Riviera Cancun, where ten of the best restaurants in the Riviera Maya await. The list of choices means there is something for everyone If you are expecting the equivalent of a five star meal at a limitless all inclusive in the Caribbean, you will be disappointed. Visit hotel website. Order extra if you have an appetite.Speaking of which, wait times for the restaurants can be upwards of an hour. This was an easy choice, they really nailed this restaurant and this is a running theme throughout the Excellence resorts we have stayed at as the restaurants are the same. The service was outstanding, the food was delicious and the resort was super clean. The food offering is lighter compared to a full sit-down meal, but it is a great place to grab a quick lunch or breakfast. Excellence Riviera Cancun: Beautiful, high quality resort with welcoming staff - See 24,088 traveler reviews, 26,116 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. I would recommend you go there, much better value. Check-in time is from 3 pm onwards, while check-out is at 12 pm. Top room amenities include a minibar, air conditioning, and a flat screen TV. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. A. The staff here at the Excellence Riviera Cancun put great effort into keeping the guests entertained with some genuinely interesting activities. We have been to Mexico 3 times and this resort has exceeded our expectations making it our top choice. Room: We have done all level of rooms in the past and there is not a bad room in the resort. They decorated our room on our anniversary and on our final day they brought us beautifully decorated coconut drinks, fruit tray and decorated a mat near our beach chairs with sand art - AMAZING! So impressed by everything about it! Thank you to the Excellence and your phenomenal team for the wonderful trip and exceeding all expectations! Occasionally, there was a waitthis was the longest on the weekends, but plan ahead. 18 km From Cancun International Airport. Beyond that, the airport is operating like normal. A szllshelyen (Excellence Riviera Cancun All Inclusive - Adults Only) . COVID-safe Entertaining, Relaxing & Personable Resort This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. "Airport Departure: As previously stated, US travelers need a COVID test to return home. The grounds (and beach) were impeccable, the staff was above and beyond helpful, and the food was delicious. Prices are the average nightly price provided by our partners and may not include all taxes and fees. All of the team members go above and beyond for service. On the flip side of that if you like to be in amongst the activity and mingling with other guests then the Excellence club may not be for you. Because the staff are so inviting, the crowd that comes here were just as friendly. There really is no reason to leave the resort if you dont want to do excursions or visit some of the local towns. At Excellence resorts, there is a wide range of rooms on offer. 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi An extensive gym with a great range of equipment. Now 497 on Tripadvisor: Excellence Riviera Cancun, Riviera Maya. The facilities available at the Excellence are really at an elevated level. The resort has a couple of adult only pools and a beach area which made the experience amazing. Having stayed in the slate of resorts that the Excellence group has in this region. They nailed the traditional dishes of Patatas bravas, Octopus and meatballs. Airport - Arrival was quick and easy. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to vacation and for taking the time to write and share your opinion with other travelers. Alejandro at the bar with the pizza oven is great too. Love the size of this resort besides everything else.. The customer service was unmatched. Ensuring proper protocols are in place. Juarez, Puerto Morelos, QROO 1-844-663-2269 Price Guarantee Get more as an Orbitz Rewards member 4.6 out of 5 "Excellent!" In the evenings the team at this resort put on entertainment, from themed nights such as Vegas and Mexican night to a silent disco and tribute acts theres a lot on offer. So, is it safe to take a taxi in Cancun? A traditional French-style eatery serves up some really well-done dishes. The rooms have a more traditional design than some of the Excellences newer offerings and as a whole, it lacks as much of a luxury feel when compared to the Finest Playa Mujeres or the Beloved. The driver was friendly and spoke good English. 6 total swimming pools, including 1 handicap accessible pool and 1 Excellence Club pool 3 whirlpools in the pool areas, including 1 for Excellence Club The resort does its best to be environmentally friendly and tries not to offer plastic products, so make sure to bring a reusable straw if you like to use one. Only two of the pools are heated and these are only heated in the Winter. Entertainment team was excelente! The Excellence Riviera Cancun Hotel in Riviera Maya is a splendid tropical oasis for adults-only set directly on the white-sand beach of Puerto Morelos. For those wondering what the differences are between Excellence Riviera Cancun and Excellence Playa Mujeres, the amenities and rooms are largely similarly, but Excellence Playa Mujeres is a farther drive from the airport (45 minutes) and its beach isn't quite as impressive. The Excellence Riviera Cancun is ready to provide an unforgettable experience for your wedding, anniversary or honeymoon in the most romantic setting. It has been a pleasure hosting you as our guest and hearing from you that you will definitely be back soon. Excellence Riviera Cancun : FULL TOUR & REVIEW! - YouTube Cancun is a safe town to visit - locals are friendly and crime . Over the years, The Excellence Collection has been working hard to replace the standard forms of power in our Mexican resorts with pure green energy. There are so many wonderful choices for any food or drink. Like clockwork, the next day Jorge had the drinks queued up before we even had to ask. We look forward to welcoming you back soon to your home away from home. Whatever choices you might want, you will have it when you are here. You'll start with the ruins, where a local guide will show you around, followed by a trip out to the cenote in the middle of the jungle. 24 km from Cancun airport Located directly on the beach Golf course nearby Address C/Federal 307, Manzana 7, Lote 1-SM 11 Quintana Roo Mexico 77580 Hotel Description Bespoke service and stunning Mexican design await at Excellence Riviera Cancun, an All Inclusive escape that inspires guests to return time and time again. - See 24,102 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. And here is the next complaint in our review. It might be a good idea to research some of . The resort was impeccably clean. Customer service can not be matched or outdone. Fitness Center: The fitness is not large, but is fully equipped for anybody trying to keep their routine going. Before you go, Id recommend downloading the Excellence app. We had issues getting an appointment when we visited. A comment about the blue pool floats, please don't hoard them. The driver was friendly and We never leave reviews, because all the other great reviews are true about this place. We managed to make it to the ocean once but it took a little liquid courage to do so. I would highly recommend this resort to anyone! If youre looking for privacy, this is the room type for you. Excellence Riviera Cancun Review | Cancun's BEST All-Inclusive Resort This response is the subjective opinion of the management representative and not of Tripadvisor LLC. How much is a taxi from Cancun Airport to Riviera Maya? - 2023 It is just a slight reduction that you wouldn't notice if you haven't been there before. Therefore, we can assure you that your constructive criticism has been taken by our team in order to keep standards and ensure your satisfaction. The food here was delicious, we have been to other Excellence resorts in Mexico where the local food was not done very well, so we were happy to see the Riviera Cancun resort bucking the trend. Customer service can not be matched or outdone. All of the rooms are more than large enough for two people, there is a large TV with all the US channels and the Wi-fi in our room when we stayed was very strong. Excellence Riviera Cancun, Riviera Maya: See 24,099 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Excellence Riviera Cancun: Top Notch. The only downside which was no fault of the resort was the seaweed. by Adrian updated October 11, 2022, 7:10 pm. EXCELLENCE RIVIERA CANCUN - All-inclusive Resort Reviews & Price Federal 307 Chet-Pto. However, they will revise why during your stay we did not seem to achieve our goal to offer good quality in every meal and drinks and they will work on it in order to make any improvement needed to guarantee our guests the highest quality. Pools are warm. These are the COVID-19 viral tests accepted for reentry, and they will incur an additional fee that can be paid directly at the hotel or resort, according to the following chart: The food on offer is basically an amalgamation of all of the other restaurants on the resort plus all of the typical buffet options such as an omelet and burger station. Our driver wore a mask and we did too in the enclosed space. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. We appreciate all of your hard work in ensuring our vacation was top notch. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. As the water is pretty choppy. We went to the concierge and they printed out results for us, which they already had tied to our room. Cleaning round the clock. Airport - Arrival was quick and easy. The beach was very clean, they do a good job cleaning up trash compared to other resorts while we walked down the shore. So, if you value privacy the Excellence club might be for you. From sushi-making, ping pong tournaments, Yoga overlooking the ocean, and karaoke these are some of the activities that are available. Excellence Riviera was Amazing- especially Javier, Grand Residences Riviera Cancun, a Registry Collection Hotel. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,026 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All-inclusive Carr. There are several large groups of single men in their early 20s and it very much gives a frat/college party vibe to the resort. It was a bit stinky at times though. Excellence Riviera Cancun - Adults Only All Inclusive - Travelocity Its a must-try if you like Asian food and was our favorite restaurant on the resort.