A master socket is the main socket for the phone line in your home. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? Switch off the router and switch it back on again. If all else fails, give BTs Helpdesk a call on 0800 800 150. The video below shows you how to set up your BT Smart Hub. Security Password If this happens get in touch with us. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. Remember you need to save any changes you make. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? How do I create a Port Forwarding rule on my Smart Hub? How do I set up port forwarding on my BT Hub. Unsurprisingly, we've called this gizmo Smart Scan. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. You can edit names and devices anytime you want. It only works when Separate Bands is off. If you have it, unplug all your old broadband kit, including your old power plug. Then prompt your device to connect to the Hub. How do I set up port forwarding on my BT Hub? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. First of all, you need to be at home using a device thats connected to your BT broadband hub. The default BT Smart Hub IP Address is: 192.168.1.254. Wireless Instead the Smart Hub 2 connects to the Openreach modem (or ONT). Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). If you're still having trouble try our community forum. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . >, How can I set up or change the admin password on my BT Hub? View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. When your device connects, it automatically chooses the best wireless band. on First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. Alternatively choose your Hub from the dropdown to find out how to connect. not the same as the wireless password. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. 16h12. Your Hub will be called something like BT-XXYYXX. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Whats next? If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. 16-08-2022 You can then enter your password in the usual field to access BT Hub Manager. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). Your Smart Hub automatically scans for the best wireless channel. Band Steering Re: BT Smart Hub 2 manager and Windows 11. Then fill in the details for your Dynamic DNS service. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. If that doesnt work, try connecting to the router via an Ethernet cable (shown below). Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. None - anyone can connect to your wireless network without entering a password. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. If you do have a problem with the Wi-Fi, this may reveal what it is. 16h26. WPS Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). Network Name Click Advanced Settings Click Wireless Enter the admin password. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features >, How do I set up port forwarding on my BT Hub? Go to the Smart Hub 1 guide. >, How do I turn off BT Access Control for a device? 16-08-2022 >. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. If you've still got problems, try our Broadband troubleshooter>. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. Youll be asked to enter the new password twice, to make sure its correct. Wait until the lights on the modem are solid green, then plug in the Smart Hub. Email Barry at barry@bigtechquestion.com. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. WPA-Auto - if you're having problems connecting older devices. This will open the Hub Manager. If youve lost that card, it should also be on a sticker on the base of the router. Have you tried Chrome or another browser. You'll then be able to change these settings: Separate Bands (Make sure youre connected to your home network.). If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! >, BT Home Hub 5 - Information and troubleshooting guide. Set the security level for your Hub's wireless connection -. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). However, if the Wi-Fi has dropped out, you might not see the settings. >, Where do I find the default admin password for my BT Hub? If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Full Fibre customers wont use microfilters. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. >, How do I see which of my BT Hub's wireless bands my device is connected to? The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. >, How do I turn wireless on and off on the BT Hub? From the Hub Manager, click on Advanced Settings, then Wireless. How can I turn it on and off? We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. >, What is the Smart Wireless feature in my BT Hub? On older models of the BT Home Hub you will see Settings rather than Advanced Settings. Click here for more about setting up Full Fibre yourself >. BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. The master socket is the main socket for the phone line in your home. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? It's also easy to see the Hub Manager across all devices. Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Copyright 2022. How do I connect my device to my BT Hub by Ethernet cable? Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. You'll need your Hub's wireless network name and password. No, it really is that simple. 16-08-2022 Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Full Fibre customers wont use microfilters. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. Make sure that your computer is connected to the Smart Hub via Ethernet or . Click on the title and picture of your Hub to see links to all our help. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. By default, your Smart Hub will have this switched off. Every device that uses the internet sends its packets of data through specific ports. Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. IP address Security type You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Next, select the first device that you want to control and choose the days and times for which you want to set limits. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar How can I turn it on and off? We know its a clich but resetting works more often than youd think. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. Web admin interface of the BT Smart Hub 2 router. This table shows the main differences between them. You can re-use your filter and Ethernet cables so please keep them. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. If you want to make any changes to the hub settings, you'll need the admin password. I am grateful for that thought, I have not used a microsoft browser for years! >. Enter your BT hub admin password. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. Check that youre using a device that is connected to your BT broadband network. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. A master socket is the main socket for the phone line in your home.