Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. All rights reserved. This can be done by visiting a participating library only. Click or tap the rating which best represents your experience. Other Scottish passes arent accepted on the trams. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. Where you caught it and at what time, along with your destination. Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. These cookies will be stored in your browser only with your consent. Find out more about an igo card. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". When can I use my concessionary bus pass in Gloucestershire? There is no need to contact us until we get in touch with you. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. five years Apply for or renew your bus pass. 5 Other ways to apply. Freedom Pass expiring: How and when to renew London travel permits. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. Renewing your Bus Pass. Higgins, Telford & Wrekin Councils Customer Services Manager, said. Can I use my OAP bus pass on trains? Please note you will require your customer number to complete the form (This can be found on your renewal letter). This can be your email address or set to something memorable for you. The day and date you experienced difficulties. Apply for a new age-related pass. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. pensioners. gov.ie - Operational Guidelines: Free Travel Scheme My age-related pass has now expired but I have not received a new one. We apologise for any inconvenience that this situation may have caused you. For further information contact: The National Rail enquiries telephone number is 08457 484950. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. Read and contribute to the 20 readers' comments . Can I use my pass on Trains? This If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. Completed renewal forms will be processed and new vouchers issued approx. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. Dont include personal or financial information like your National Insurance number or credit card details. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. Will receive a renewal form, as evidence is required to obtain a new pass. Can I use my bus pass on Park and Ride Services and Airport Transport Services? You may need to provide proof of your new address. Your bus pass will be renewed automatically. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. Using your card. Renew an existing pass | Transport for Greater Manchester The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. We will post your renewed bus pass 18days before the old one expires. Do not include common words or names. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. No. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. If you email us please confirm your date of birth and current address in the email so we can fully check our records. 1 Contents. If your pass has already expired you can still renew your bus pass. This cookie is set by GDPR Cookie Consent plugin. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Renew your older or disabled person's bus pass I have not had an automatic renewal what do I do? Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. You can renew your bus pass up to 8 weeks before it expires. You can find your renewal code located in the box towards the bottom of your renewal letter. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. You should have received all the information you need by now. The new pass is free. Frequently asked questions about concessionary bus passes If you have any problems using your card, it will be necessary for you to contact the bus company directly. Free travel before 9.30 am on infrequent services. This cookie is set by GDPR Cookie Consent plugin. What type of medicine do you put on a burn? Bus pass renewals - Travel Devon You don't have to do anything, unless you have moved since we sent you your last pass. Our "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. I have moved out of Gloucestershire. N94. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. This cookie is set by GDPR Cookie Consent plugin. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. Nexus issues important update on free bus pass renewals Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. No it is not possible to issue an age-related bus pass "with companion" entitlement. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. Renewing a disabled persons bus pass | East Sussex County Council applies to approximately 12,000 people, the vast majority of whom are You will receive your pass by post within 5 working days. Apply for your bus pass by visiting the GOV.UK website. Please ensure that you keep us informed of any changes to your name or address. I am an age-related bus pass holder and my current bus pass is due to expire soon. How long will my new bus pass be valid for? Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Renewing, updating or cancelling a bus pass. If you have moved address since receiving your bus pass, please notify us of your new address . Customers will receive their new pass to the registered address at least1 week before their current pass expires. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. This will be. Forgotten your Username? However, you may visit "Cookie Settings" to provide a controlled consent. How do I apply for a disabled persons bus pass? Passes that were automatically renewed should be received by 1st March 2023. Blackpool: Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. Age-related pass or vouchers. If it has already expired, please call 0345 678 9088 to arrange a renewal. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. The list of these services is on the GCC web site, under Transport. You can apply for a disabled persons bus pass if you are a Medway resident. There is no need to contact us until we get in touch with . If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. Are you struggling with the cost of living crisis? Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. Concessionary bus pass questions answered - Wiltshire Council You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. This website uses cookies to improve your experience while you navigate through the website. For Seniors, pricing is as follows: One-way fare: $1.00. When to renew your bus pass | Oxfordshire County Council . Typically, we will automatically renew passes for people with visual impairments and hearing impairments. We use some essential cookies to make this service work. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. Older person's bus pass renewal. Applicants can enter in their postcode online and will be given the contact details of their local council. I am a disabled pass holder, will I receive a bus pass renewal letter? Renew a bus pass | Apply for a concessionary bus pass - Medway No, concessionary bus passes are not accepted on the night Buses. You can start using your new pass immediately, just like you would with a new debit or credit card. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. What happened to the baby in Joy Luck Club? Continuing eligibility for a pass issued due to a . Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Have you moved? Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. March 2023 renewals. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Renewing an older persons bus pass. You can get an older person's bus pass when you reach State Pension age. passes that expire between January and March are in the process of being issued Please check with the county council in the area you plan to visit. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. Most young disabled (under 16) pass holders should have received a short form to return. Can I use my bus pass on National Express Services? If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. For those people needing to apply for their renewal this too can now be done byApplying online. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). Hampshire County Council Concessionary Travel Scheme - General Terms As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. Lee It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. What do I do with a bus pass which is no longer needed? If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Your older person's bus pass is valid for four years. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Readers ask: Where To Renew Bus Passes West Midlands? Username Password Forgotten your Password? If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. These cookies ensure basic functionalities and security features of the website, anonymously. Find out which bus company you wish to comment about on our bus operator contacts page. In the unlikely event that your pass does not arrive, you should call. Call us on 0345 200 0388 for an application form or for assistance completing one. If you have not received either a letter or full pack call us straight away on 01452 426265. You should continue to use your current pass, but then cut it up once your new pass arrives. How to renew your bus pass | Shropshire Council 2 Are senior bus passes renewed automatically? Please let us know if you no longer require a bus pass. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. You will need to apply to this authority for a new pass. If you have an older person's pass that expires in the next two months renew online with the following links: -. Our free email alerts will help keep you up to date with the things that matter to you. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. It is being used by the person whose photograph and name appears on the pass. Disabled person's bus pass . Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be http://www.nowcard.org/nowcardfaq.asp#FAQ23. Daily fare: $2.00. What do I do about my concessionary bus pass? If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. The cookie is used to store the user consent for the cookies in the category "Other. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. You won't need to renew your bus pass when it expires. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. Your new pass will be not sent until a week before your old. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. 4 Apply online. This can be done online or at a participating library. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. all that. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. A 5 administration fee will be required for a replacement bus pass. igo card for 11 to 16 year olds. It tells you about: Bus passes are issued for up to five years. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Renewing your bus pass or reporting it as lost or stolen Application forms for the 'English National Concessionary Travel Scheme . We send out renewed passes by the end of March. Travel passes and concessions - City of York Council This should include: -. It is not valid in Wales* or Scotland. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. Your pass will be automatically renewed if you have used it within the last 13 months. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. This form can be completed and returned in the envelope provided with your form. We also use cookies set by other sites to help us deliver content from their services. Older person's bus pass | Leicestershire County Council It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.
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