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Thank you for contacting the Council Tax Department. The auto-replies range from 5 to 14 days, but of course thats if they decide or can be bothered to send any emails on to the appropriate department. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. The council says it has been processing rebates for residents who pay by direct debit since the beginning of April, paying out over 7.3million. You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. The Conservative-led authority has 34 seats, the same as Labour while the Green Party has two and the Lib Dems have one. Are Marie Antionette and forgot to pay the baker For example, Croydon Council has been given permission to hike council tax bills by 15%. We are committed to making our website accessible to all visitors. Telephone: 020 8726 7000. We are committed to making our website accessible to all visitors. Croydon Council | 11,570 followers on LinkedIn. Setting up a Direct Debit is simple and easy and is the most efficient way for us to collect your instalments. I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. Croydon slow to act over 150 Council Tax energy rebates Revised, or reduced? It means the typical household will pay just over 434 to the Greater London Authority, mainly for transport, policing and the fire brigade, as well as the running of City Hall. Please take part in our quick survey (it wont take you 10min, like the councils form!) 08 February 2023. The majority of payments have now been completed a small number of account holders will be contacted directly for further verification checks. Prime Minister Rishi Sunak's Government must now respond to the petition raised by Inside Croydon that opposes the imposition of a 15per cent Council Tax increase without first holding a cross-borough referendum on the matter. If you are a Croydon resident, you will need to set up an account with grantapproval.uk. The council will never call residents to ask for bank details for the rebate. Check with your provider first before proceeding. United Kingdom, NEW Help improve this site by I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months Croydon Council Tax team Further details will be made available online or through Croydons council tax contact centre 020 8726 7000. She said: I will be voting against the 15% rise in council tax. This will update your details. The messages may come from both the council and their form provider GrantApproval. Pay your Council Tax - GOV.UK Home Housing and local services Council Tax Pay your Council Tax We've matched the postcode to London Borough of Croydon . Dont worry we wont send you spam or share your email address with anyone. Residents should: One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. Council Tax, get money off your bill The Penn report 2023 . Due to this, we will respond to your enquiry within 4 weeks. For example, choose the 1st, 5th, 15th or 25th of the month for payment. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. The magic wand that an elected Mayor was supposed to wave and put right all that is wrong with Croydon might take a little longer to cast its spell, judging by the on-going struggles of the cash-strapped councils officials to do their jobs whether running the contact centre, getting peoples rubbish collected or even handing out free money. A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. It has been identified that the bank account paying the council tax is being used on more than one council tax account, and only one of these properties can be your main residence. We are committed to making our website accessible to all visitors. Hundreds of people descended on . Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Does the council ever conduct verification checks when receiving the monthly Council Tax payments from these accounts each month? London Borough of Culture 2023. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA. Council Tax team, Croydon Council Croydon fails to sign off budget after huge council tax protest News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. The scheme was introduced very quickly, leaving councils little time to prepare. When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. Executive Mayor Jason Perry has so far done nothing to extend the opening hours of the councils contact centre phone lines. Follow BBC London on Facebook, Twitter and Instagram. Get in touch with us online, by phone or in person. Croydon's opposition aims to block 15% council tax rise The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts. The councils online form should take around 10 minutes to complete. 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For queries about your Council Tax or business rates bills contact your local council. Croydon is divided into 28 wards, electing 70 councillors. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. I have just seen our neighbourhood road cleaner out sweeping the streets today a Bank Holiday. When to contact your local authority about Council Tax English Cymraeg Guidance on when you should contact your local authority (council) about your domestic property. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. 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Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. giving feedback Croydon residents start petition against 'staggering' 15% council tax If youre paying bills via direct debit youre not that poor. Are IT illiterate Viridor burned it as excess plastic not for landfill. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. He told LGC: Croydons Labour councillors will be voting against the proposed council tax increase. Extra help for residents through new council tax support scheme. You can also choose to wait until September to receive the rebate in this way. Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the . Have a useless executive team