To reschedule your appointment with an asylum office, please follow the instructions in your interview notice. He provides executive level leadership to headquarters and the field, including three regions, 20 LE/FAMS field offices, the Visible Intermodal Prevention and Response Program, and senior-level training staff detailed to the TSA Academy, the LE/FAMS . Chicago, IL 60604 Espaol 1-401-272-8090. If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). From here, the VA OIG oversees investigations, audits, and inspections, which are aimed at improving the overall quality of VA programs and services. Dallas, TX 75201 Atlanta, GA 30303 In August 2021, DHS OIG officials said that the Office of Audits and Office of Inspections and Evaluations (formerly the Office of Special Reviews and Evaluations) have established target time frames and are assessing engagements against those time frames. Contact the Secretary Mail Delivery Instructions Freight Delivery Instructions Keywords Contact Point of Contact (POC) Secretary Last Updated: 10/04/2022 Was this page helpful? If you have contacted other . Operations Support Division 1301 Constitution Ave. NW WJC West, Room B410 Washington, DC 20004 (202) 566 . (Recommendation 11), The Inspector General should implement a process for developing, reviewing, approving, and managing its organizational policies. Need help applying for benefits online? Office of Rehabilitation Services. Fax: (415) 355-2731, Phone: (520) 620-7390 In September 2022, officials said they expect to complete work on a workforce plan by December 2022. As we reported in June 2021, DHS OIG had taken steps to deliver performance management training, including training for supervisors in the summer and fall of 2020 and training for new hires from November 2020 through January 2021. A .gov website belongs to an official government organization in the United States. An official website of the United States government. : DHS OIG agreed with this recommendation. As of September 2022, DHS OIG officials said they were in the process of developing a policy that would govern the Office of Integrity, which was established in April 2021 and includes the Audits and Inspections Quality Assurance division. Washington, DC 20528-0305. As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs. The Office of Innovation has cataloged organization policies and the corresponding responsible offices. No. Attn: Office of Investigations - Hotline Ruth Dunlop, Assistant Regional Inspector General for Audit, Atlanta Regional Office (Georgia) DHS OIG agreed with this recommendation. Fax: (617) 748-3965, Phone: (312) 886-7050 In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. Washington, D.C. 20201 (916) 930-2388 Ben Sanders, Assistant Regional Inspector General for Audit We will continue to monitor DHS OIG's efforts to address this recommendation. Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, D.C., and West Virginia. Report financial crime by contacting a U.S. Secret Service Field Office. Directory - DSS Field Offices - United States Department of State Toll Free Call Center: 1-877-696-6775, Content created by Assistant Secretary for Public Affairs (ASPA), U.S. Department of Health & Human Services, has sub items, about HHS Family of Agencies, Advisory Committees, Task Forces & Initiatives, has sub items, about Budget & Performance, FY 2023 Annual Performance Plan and Report, FY 2022 Annual Performance Plan and Report, FY 2021 Annual Performance Plan and Report, has sub items, about Strategic Plan FY 2022 - 2026, Strategic Goal 1: Protect and Strengthen Equitable Access to High Quality and Affordable Healthcare, Strategic Goal 2: Safeguard and Improve National and Global Health Conditions and Outcomes, Strategic Goal 3: Strengthen Social Well-Being, Equity, and Economic Resilience, Strategic Goal 4: Restore Trust and Accelerate Advancements in Science and Research for All, Strategic Goal 5: Advance Strategic Management to Build Trust, Transparency, and Accountability. provides assistance in criminal, civil, and administrative investigations conducted by OIG's Office of Investigations and the Department of Justice; oversees non-Federal audit activity, including conducting quality control reviews of audits of State and local governments, colleges and universities, and nonprofit organizations; and Oklahoma Human Services Field Operations | Transportation Security Administration Menu; Search; En Espaol; Media inquiries and department press contacts. Department of Homeland Security Office of Inspector General Region covers Arkansas, Louisiana, Oklahoma, and Texas. HUD OIG, Office of Audit Room 1109 Regional Office 307 W. 7th Street Fort Worth, TX 76102 (817) 978-9309 . We will continue to monitor DHS OIG's efforts to address this recommendation. Home Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. The directive includes reviewer roles, responsibilities and time frames for draft and final products (reports and management alerts). In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. HHS Headquarters. or https:// means youve safely connected to the .gov website. or https:// means youve safely connected to the .gov website. Officials demonstrated the dashboard's capabilities-such as visualizing comparisons of current project timelines against standardized goals based on project type (e.g., audit, inspection/evaluation). Lisa Robinson, Assistant Regional Inspector General for Audit, New York City Regional Office (New York) Oklahoma City, Ok73105 Receive the latest updates from the Secretary, Blogs, and News Releases. DHS OIG fully implemented the dashboard in March 2022, and in May 2022, DHS OIG officials told us that it implemented a timeliness performance metric for audit and inspection and evaluation managers. We monitored reports issued from June 2021 through September 2022 and confirmed that all reports contained a compliance statement to identify the appropriate professional standards. DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. Relator knew that management was assuming each camera had a 90 degree field of view. 200 Independence Avenue, S.W. (Recommendation 17), The Inspector General should develop and implement a process to ensure that program offices consistently use DHS OIG's data system to track project milestones. This report addresses the extent to which DHS OIG adheres to professional standards and key practices in its management and operations, among other objectives. These practices include (1) ensuring top leadership drives the transformation, (2) setting implementation goals and a timeline, (3) dedicating an implementation team to manage the transformation process, and (4) involving employees to obtain their ideas and gain their ownership for the transformation. 300 North Los Angeles St. Room 7631 Los Angeles, CA 90012 United States (213) 830-7911. I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. Region 3 Official websites use .gov In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. Secure .gov websites use HTTPS Media Contacts Department White Pages Listing of key contacts organized by component agency. To make suggestions for audits, please contact us via one of the following methods: Suggestion Methods. We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. DHS Mailing Address | Homeland Security (LockA locked padlock) Department of Homeland Security . NOTE: If you choose to file a complaint via the mail and include documents supporting your allegation, do not send original documents, as they will not be returned. HHS Region 6 - Dallas directly serves state and local organizations in Arkansas, Louisiana, New Mexico, Oklahoma, and Texas. We will continue to monitor DHS OIG's efforts to address this recommendation. OIG Regional Offices - ed HHS Region 7 - Kansas City directly serves state and local organizations in Iowa, Kansas, Missouri, and Nebraska. Receive the latest updates from the Secretary, Blogs, and News Releases. Before sharing sensitive information, make sure youre on a federal government site. Providence, RI 02903. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. HHS Region 3 - Philadelphia directly serves state and local organizations in Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, and West Virginia. Report Incidents U.S. Department of Justice Office of the Inspector General, Council of the Inspectors General on Integrity and Efficiency, Pandemic Response Accountability Committee, In memory of OIG Special Agent William "Buddy" Sentner. We separately recommended that DHS OIG develop and implement such a risk assessment process (Recommendation 2). dhs oig field office locations - masar.group Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue About Us | Office of Inspector General - DHS They noted that this Risk Register is undergoing leadership review. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Share sensitive information only on official, secure websites. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Directions. Visit www.okdhslive.org to apply for or receive information about assistance including Energy Assistance, Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. Notably, some actions to fully establish these offices remain in process more than a year later. Return to top. Fax: (703) 413-1833, Phone: (703) 413-1855 For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. During fiscal years 2012 and 2013, the Department of Homeland Security's (DHS) Office of Inspector General (OIG) issued 361 audit and inspection reports that collectively cover key components, management challenges identified by the OIG, and relevant high-risk areas identified by GAO. Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. We also recommended that DHS OIG evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities (Recommendation 10). The Inspector General has appointed an executive sponsor to lead implementation of each of our recommendations. or https:// means youve safely connected to the .gov website. We prefer you use our Hotline Allegation Form, which allows you to report allegations in detail and to include relevant documents and other evidence. The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards. We will continue to monitor DHS OIG's efforts to address both of these recommendations and, in particular, how risk assessment informs DHS OIG's annual work planning process. (LockA locked padlock) Contacts | Office of Inspector General DHS OIG agreed with this recommendation. 1010 Walnut Street, Suite 410 It has operated for 4 of the last 6 years, including 2020, without a strategic plan. State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. Region 1 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. In December 2021, DHS OIG's Office of Innovation showed us a newly developed online dashboard to allow DHS OIG to track project time frames. Menu; Search; En Espaol; (Recommendation 12), The Inspector General should develop and implement a process to ensure that all DHS OIG reports include a compliance statement that identifies the appropriate professional standards to which the work in that report adhered. This defect was disclosed in the report filed by Relator with the Department of Homeland Security Inspector General ("DHS IG . DHS OIG also agreed with that recommendation, which if implemented, could result in additional organizational changes. In the fall of 2022, DHS OIG issued its FY 2022 annual performance report and provided us with its FY 2023 annual performance plan and a strategic implementation plan to cover FY 2023-2026. 7. . 1-401-421-7005. GAO was asked to review DHS OIG's management and operations. HHS Headquarters. To do so, GAO reviewed DHS OIG documents, interviewed officials, and analyzed DHS OIG data and published reports. Field Offices | United States Secret Service Below you fill find contact information for those offices. Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. An official website of the United States government. To contact a specific location of the Office of Audit, refer to the specific locations listed in "Our Locations" below. Office of Inspector General U.S. Department of Labor - Contact OIG - DOL Fax: (312) 886-7065, Phone: (817) 385-2071 Fax: (202) 616-0271, Phone: (703) 413-1801 Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. ICE Field Offices Adelanto - OPLA Office of the Principal Legal Advisor, Los Angeles (Adelanto) 10250 Rancho Road Adelanto, CA 92301 (760) 561-6460 Annandale - OPLA Office of the Principal Legal Advisor, Washington, D.C. (Annandale) 7619 Little River Turnpike Suite 900 Annandale, VA 22003 (703) 962-2800 Mailing Address: Children and Youth Our work on the management and operations of this office identified long-standing management weaknesses, including: Since fiscal year 2015, the Department of Homeland Security (DHS) Office of Inspector General (OIG) has not adhered to a number of professional standards for federal OIGs and key practices for effective management. . Southeastern Region Fax: (202) 616-9881, Phone: (202) 616-4550 Sam Nunn Federal Building . > IEA (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. Vacant, Regional Inspector General for Audit A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid.
Actions to satisfy the intent of the recommendation have not been taken or are being planned.
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Actions that partially satisfy the intent of the recommendation have been taken.
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Actions that satisfy the intent of the recommendation have been taken.
, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure. In January 2023, DHS OIG issued an updated report review directive. Available documentation regarding the April 2021 organizational changes does not align organizational roles and responsibilities with the agency's strategic objectives and/or priorities. Michele Weaver-Dugan, Regional Inspector General for Audit Looking for U.S. government information and services? Without addressing these and other long-standing management and operational weaknesses, DHS OIG is not well positioned to fulfill its oversight mission. (202) 566-2549. HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. In September 2021, DHS OIG finalized its FY 2022 annual performance plan, and officials subsequently aligned senior executive performance goals with these plans. We will continue to monitor DHS OIG's efforts to address this recommendation. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. Immediate Office The Office of Investigations contact information for each of its Offices can be found below: 1301 Constitution Ave. NW WJC West, Room 3428 Washington, DC 20004 (202) 566-0819 (office) Headquarters Operations Directorate. In January 2022, DHS OIG provided official notification to DHS of their implementation of the new process, and this notification included a template for how DHS OIG will document disposition of technical comments. Christopher Wilson, Assistant Regional Inspector General for Audit several of OIG's 31 field locations to assist in investigating CBP-related employee misconduct allegations. Fax: (303) 335-4002, Phone: (313) 226-4005 However, the April 2021 changes preceded DHS OIG's efforts to identify strategic objectives and priorities, which were established in a subsequent FY 2022-2026 strategic plan. Fax: (404) 331-5046, Phone: (312) 353-1203 DHS OIG has made progress in developing these key organizational performance management documents in recent years. (LockA locked padlock) (Recommendation 21), DHS Office of Inspector General: Actions Needed to Address Long-Standing Management Weaknesses. The Wannamaker Building Office of Inspector General The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. When possible, please use the following links and phone numbers when contacting the OIG: Hotline: Online Form 1-800-347-3756 Media and Congressional Inquiries: LaborOIGinfo@oig.dol.gov 202-693-7100 Members of the press who wish to be notified about OIG work, please email us at LaborOIGInfo@oig.dol.gov . One such policy relates to the responsibilities and authorities of the Office of Integrity, established in April 2021. Eastern Region Implementing this directive, including tracking the time frames in each step, will provide DHS OIG information to help ensure their processes support timely report completion. Appointment notices will include more instructions for visiting USCIS facilities. works collaboratively with other components to develop appropriate enforcement actions and recommend fixes to aspects of HHS programs vulnerable to fraud. In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. > Regional Offices. In addition to its headquarters in Washington, D.C., the OIG operates audit and investigative regional and field offices across the country. DHS OIG concurred with each of GAO's 21 recommendations. 100 Penn Square East, Suite 502 Congress enacted the Inspector General Act of 1978 to ensure integrity and efficiency in government. Chicago Field Office | ICE However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. Fax: (312) 886-0513, Phone: (303) 864-2000 I served on deployments for the Emergency Support Function Team, which provided relief during natural disasters and other needs of the country. Suite 30.450 Atlanta, GA 30303 Location details In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. Toll Free Call Center: 1-877-696-6775, Content created by Office of Intergovernmental and External Affairs (IEA), U.S. Department of Health & Human Services, Office of Intergovernmental and External Affairs (IEA), has sub items, about The Partnership Center, Commonwealth of the Northern Mariana Islands. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Request a DHS speaker for speaking engagements, conferences, and other events. Office of Inspector General. Office of Inspector General 1500 Pennsylvania Avenue, N.W. Home We will continue to monitor DHS OIG's efforts to address this recommendation. GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. DHS OIG agreed with this recommendation. Fax: Fax: (954) 496-8436, Phone: (609) 989-2698 Operational and Support Components Department Leadership Biographies Your suggestions will be considered as the Office of Inspector General considers new projects. > HHS Regional Offices. A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. We can help at (405) 522-5050. Washington, DC 20230 202. DHS OIG agreed with this recommendation. Please direct all Congressional inquiries to OLA. In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. We employ more than 1,750 dedicated professionals comprised of auditors, investigators, evaluators, and support personnel. HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. Department White Pages Engage with Us Report Incidents Report suspicious items or activities to local authorities immediately. Menu; Search; En Espaol; DHS OIG agreed with this recommendation. Main Navigation. Official websites use .gov Field Office Location. International Immigration Offices | USCIS (LockA locked padlock) Office Directory OIG Hotline FOIA Headquarters Office of the Inspector General U.S. Department of Justice Office of the Inspector General 950 Pennsylvania Avenue NW Washington, D.C. 20530 Phone: 202-514-3435 Fax: (202) 616-9881 Office of the General Counsel U.S. Department of Justice Office of the Inspector General Office of the General Counsel West Virginia Department of Health and Human ResourcesField Offices | USCIS Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 For more information, see our USCIS Visitor . See All Field Offices. Midwestern Region 245 Murray Lane SW OIG_WEBCOMMENTS@epa.gov (Use the subject "Suggestions for Audits") Phone. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. Field Office Location. No. Fax: (520) 620-7301, In memory of OIG Special Agent William "Buddy" Sentner 61 Forsyth Street, Room 19T30 Each Regional Office is led by a President-appointedRegional Director. DHS Office Locations DHS Office Locations Skip the trip, apply online! 1999 Bryan Street, Suite 1440 (646) 428-3860 HUD OIG, Office of Audit Room 103 Field Office 5757 Corporate Boulevard Baton Rouge, LA 70808 (225) 448-3975. DHS Offices | RI Department of Human Services In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. 101 W Ida B Wells Drive Suite 4000 Chicago, IL 60605 United States (312) 347-2400. . This office is critical for ensuring independent and objective oversight of DHS. An official website of the United States government. The Office of Intergovernmental and External Affairs hosts ten Regional Offices that directly serve state and local organizations. HHS-OIG is the largest inspector general's office in the Federal Government, with more than 1,600 employees dedicated to government oversight, combating fraud, waste and abuse and to improving the efficiency of HHS programs. The DoD OIG is headquartered in Alexandria, Virginia, and has more than 50 field offices located in the United States, Germany, Southwest Asia, and South Korea. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. International Immigration Offices China - Beijing Field Office China - Guangzhou Field Office El Salvador - San Salvador Field Office Guatemala - Guatemala City Field Office India - New Delhi Field Office Kenya - Nairobi Field Office Mexico - Mexico City Field Office Last Reviewed/Updated: 05/04/2022 Was this page helpful? Frequent leadership turnover and associated shifts in leadership priorities have contributed to DHS OIG's long-standing management and operational weaknesses and impeded efforts to address them.